Privacy Policy

E-Scooters Direct Privacy & Cookie Policy

This Privacy Policy governs the manner in which C J Allen T/A SSB collects, uses, maintains and discloses information collected from users (each, a "User") of the www.escootersdirect.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by C J Allen T/A SSB.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site uses "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Web browser cookies in use

Please note: No payment information, such as credit card number, is ever stored within our site or our servers. This information is always stored separately by our payment provider Paypal.

We do allow Google Analytics access to our site, data on their cookies can be obtained via Google.

How we use collected information

C J Allen T/A SSB collects and uses Users personal information for the following purposes:

• To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

• To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

• To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Social Media Plugins

The social media share buttons and the Facebook share for discount button, only transmits data once they have been clicked. Therefore, the button only becomes active once the user has clicked on it and at this point they will be using the social media's website. The only data the social media's servers receive from our site is referral information from the page, such a product title and image. No personal data is transmitted.

The Facebook login feature works in a similar way, and no personal information is transmitted to Facebook. However, once the user has clicked on the button, any data that is gathered from their Facebook account, such as name and Facebook ID, will be stored within their User Account. This can be deleted as usual, if requested.

Changes to this privacy policy

C J Allen T/A SSB has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

C J Allen T/A SSB

www.escootersdirect.co.uk

12 Hamilton Road, Worcester Worcestershire WR5 1AG United Kingdom

info@escootersdirect.co.uk

Date of Issue: 23/5/2018